Frequently Asked Questions

Everything you need to know about shopping with Hameedia

What is the standard delivery timeframe for my order?

We typically deliver within 2-3 business days in Colombo and suburbs, while outstation deliveries may take 3-5 business days depending on your location.

Can I exchange an item if it does not fit?

Yes, we offer a 14-day exchange policy for unworn items with original tags and receipts. You can visit any of our physical showrooms or contact our support team for online exchanges.

Do you offer custom tailoring services for online purchases?

While we provide ready-to-wear collections online, you can bring your Hameedia purchases to our main branches for professional alterations and bespoke adjustments.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex), bank transfers, and Cash on Delivery (COD) for eligible domestic orders.

How do I care for my Hameedia formal wear?

To maintain the quality of our premium fabrics, we recommend professional dry cleaning for all suits and blazers, and gentle machine washing for our cotton shirt collections.

Do you ship internationally?

Yes, Hameedia ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at the checkout page.